- Shipping Directions:
- A tentative delivery date will be provided in the order confirmation email. The exact delivery date will be shared once your order is ready for dispatch. Registered customers can track their orders by clicking “Track Order” on our website to view the current status. Delivery times may vary based on the destination, but we strive to ensure timely delivery.
- During high-demand periods (e.g., holidays) or due to unforeseen circumstances such as directives from government authorities, processing and shipping may be delayed. Kalonlife shall not be held liable for delays resulting from such events.
- Free shipping is available only for deliveries within India. For international orders, customers are responsible for shipping and handling charges and any applicable duties at the destination. Please note that all international consignments are shipped on a Delivery Duty Unpaid (DDU) basis, meaning duties and taxes are to be borne by the customer.
- The title and risk of loss for all products pass to you upon shipment from mykalonlife .com.
- If multiple items are ordered, they may be delivered in separate packages on different days due to variations in availability and shipping locations.
- To ensure transit safety, products may be shipped separately.
- Your order can be cancelled before the same is dispatched from our warehouse. In case we receive a cancellation e-mail and till that time the order has already been “dispatched” by us, the order cannot be cancelled. We take utmost care in providing you the best products.
- We have complete right to decide whether an order should be cancelled or not. You further agree not to dispute the decision made by us regarding the cancellation.
- For cancellation of pre-paid orders, an applicable transaction fee will be deducted before processing refund to principal mode of transaction.
- For post-paid orders, an applicable order management fee will be deducted before cancellation, this fee will be levied on the user wallet and may be incurred in future transactions.
- Your Obligations:
- You must provide accurate, complete, and up-to-date information during registration on _________.com.
- You are responsible for maintaining and promptly updating your registration details to ensure accuracy. Kalonlife reserves the right to restrict access or cancel orders if false, inaccurate, or incomplete information is provided.
- Before placing an order, carefully review the product description. By placing an order, you agree to the terms and conditions associated with the product.
- Ensure that you provide a full and accurate delivery address, including a correct pin code. Courier companies may impose penalties for incorrect or incomplete addresses, which you will be responsible for covering. Kalonlife is not liable for postal delays caused by inaccurate address details. Any charges for re-shipment due to incomplete or incorrect address details shall be borne by you.
- Address changes or corrections are permitted only before dispatch. Once the order is dispatched, changes cannot be made.
- You are solely responsible for any loss, theft, or damage to packages after they are delivered to your address by the courier/postal service.
- For deliveries to hostels, colleges, or shared accommodations, you must specify a precise date and time during checkout to avoid delivery issues. Kalonlife will not be responsible for failed deliveries or returns caused by restricted access to such premises.
- Kalonlife reserves the right to verify the information provided during registration or order placement. Additional information may be requested to process orders or ensure successful delivery. If the information provided is found to be false, Kalonlife reserves the right to cancel the order or restrict access to the website without prior notice.